2009 was the year of Twitter for many businesses. What piece of technology do entrepreneurs need to be aware of in 2010?

“Most entrepreneurs still don’t know how to use Twitter. They still think it’s a social network to update their friends on the current state of their pets or the lines at Starbucks. For entrepreneurs, Twitter is the ultimate marketing platform, and they need to embrace tools like Tweetdeck, CoTweet and Objective Marketer.” –Guy Kawasaki, founding partner and entrepreneur-in-residence at Garage Technology Ventures. He is also the co-founder of Alltop.com. Previously he was an Apple Fellow at Apple Computer.

“The common reputation of Twitter is that it’s frivolous, which isn’t the case. If it’s set up right, it’s a rich environment of lots of learning and sharing of important material. It’s not just ‘what I had for breakfast.’” –Lee Rainie, director of the Pew Research Centers’ Internet and American Life Project, as quoted in the Baltimore Sun

Drive traffic to your website. Twitter pairs nicely with your content marketing efforts. Whether you write a blog, run webinars, produce a newsletter, or create video or podcasts, Twitter can help you distribute your thought leading content and drive traffic to your site. When linking to your site, use provocative headlines to grab attention and improve clicks (the fifth most effective tactic). But beware: the least successful tactic is driving direct sales. Sales come from relationships. Twitter can and does help build and foster these relationships, but it can’t do the selling for you. (via HubSpot’s Inbound Internet Marketing Blog)